What information do we collect?
We collect information from you when you utilize our “Contact Us” page, when you buy our products (online courses, books, swaddle blankets), receive our free resources, or register for any other element on our site..
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs and the needs of your family.)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
- To provide information on your order, including instructions or updates for your online courses.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
This policy was last modified on 8/20/2019
- All major credit cards (through the Stripe Gateway)
- Amazon Payments
Moms on Call ships USPS, providing our customers with tracking information, because it is exciting to see when the materials that you ordered will arrive!
Expect delivery within 5-7 business days (we really shoot for 3 business days but as we said earlier, we use USPS).
Shipping is calculated on a sliding scale starting at the ‘flat fee amount’ of Priority shipping $6.10
International shipping is available starting at $25 because it is just, plain expensive to send things overseas.
Our shipping is still done in-house, therefore, Amazon Prime Shipping is not an option at this time.
Want to avoid shipping rates on Moms on Call books? They are available in digital format on iTunes and Kindle.
Although it is rare to be contacted about returning our materials (thanks for loving them!), it is customary to include this information here.
If you ordered the wrong book, you can return it to the address below and upon receipt, we will send your requested replacement:
Moms on Call LLC
3221 S. Cherokee Lane
Woodstock Ga 30188
If you unpack your Moms on Call order in an excited frenzy and discover that your order is incorrect in any way, just email us at [email protected]. We will fix it.
We really spend a great deal of time making sure that those soft wonders are impeccable. If there is a flaw in the manufacturing, please contact us at [email protected].
Our digital resources are subject to the policies of their respective delivery agencies iTunes (Apple), Kindle (Amazon).
Are you a nurse with 2-3 years of Pediatric Nursing experience? Would you like to train to become a Moms on Call Certified Consultant? Contact us at [email protected] for more information about this incredibly rewarding opportunity.
If there are any questions regarding these policies you may contact us using the information below.
Moms on Call, LLC